FAQ

  • Basics

  • What is Temzone Market?
  • What are Free Goods?
  • How do I sign up?
  • Products

  • How do I view new items in the marketplace?

    On each category page (Graphics, Templates, Themes, Mobile Templates , PSD , Add-ons) you'll see options at the top that say "Popular," "Following" and "Recent." Popular shows hot products currently on the site.

  • What's a Wish List?

    The "Wish List" collection is a standard Collection all users get, which you can add any product to. It's set to private so no one else can see what's in it. It's a good place to queue up items you'd like to purchase. If you want to add items to it follow the steps below!

  • How do recommendation percentages work?

    The recommendation percentage you see on a product page is calculated by dividing all positive votes on this products by the total number of votes , A product with no votes either way counts as zero. This is overall positive recommendation percentage.
    Example: If a producer has 20 up votes and a total of 21 votes here's how you would get the overall recommendation percentage:20/21=.952*100=95%

  • Account

  • I can't remember my password?

    1) Enter your email address
    2) Click "Send Recovery Email"
    3) In the email click "Reset Tensooq Market Password"
    4) Your username will already be filled in; simple type in a new password and then again to confirm it 5) Click "Set Password"
    6) The next screen will show that your password has been updated - you're done!
    You do NOT need to enter anything for "Old Password," "New Password," or "Verify Password." These fields are simply here if you ever want to change your password again.

  • How can I change my password?

    To change your password, simply visit your account settings here.

    Enter both your old and new passwords and then save your changes.

  • How do I edit my account information?

    You can edit all of your account information (name, username, email address, social links) right from your account settings here.

  • How do I deactivate my account?

    We'd hate to see you go, but to deactivate your account go to Settings then Profile Info and scroll to the bottom of the page. Then click "Deactivate account."

  • How do I change my account settings?

    You can change your account settings (name, username, email address, social links , Location , Photo , Website) right from your account settings here.

  • Privacy

  • What's a Simple License?

    The SimpleLicense gives you the right to use any item purchased on Tensooq Market in a personal or commercial project for yourself or a client, but the item cannot be resold or redistributed on its own More details about the Simple License can be found here.

  • Do you offer an Extended License?

    Not yet. However, Tensooq Market is working hard to offer this option in the future. Once we have a release timeframe we'll share it with the community.

  • What if I don't understand what a license allows?

    If you're still unclear about what is or isn't allowed under a specific type of license visit our license page, or contact the Tensooq Market team.

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